Jobs in Cape Breton

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Within 25 km of Cape Breton

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The Home Depot

Service Desk Part Time (SYDNEY)

Sydney Indian Reserve No. 28A, NS, Canada

Part-time

Within 25 km of Cape Breton · About 18.5 km from the city centre

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Job details

Job type: Part-time
Apply by: Nov 3, 2026
Posted: Oct 27, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.

Position Responsibilities

Ensure customers receive products and services requested in a timely and accurate manner
Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.

What sets us apart?

Health and Dental Benefits for Full Time associates
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development
Tuition Reimbursement

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More about this job

Responsibilities

Service Desk associates are responsible for managing customer orders from start to finish, including special, installation, and website orders. They act as a liaison between customers, project support centers, vendors, and installers to ensure timely and accurate service.

Requirements

The role requires a candidate who is curious, eager to learn, and thrives on helping others succeed. Strong interpersonal skills are necessary to coordinate effectively with various internal and external stakeholders.

Skills

Customer Service
Order Management
Communication
Problem Solving
Coordination
Liaison
Retail Operations

Benefits

Profit Sharing
Stock Purchase Plan
Paid Training
Career Development
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
Customer Order Management
Retail
Customer Service
Order Fulfillment
Vendor Coordination
Project Support
Home Depot

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