Jobs in Cape Breton

Newest first

Within 25 km of Cape Breton

Added 35 mins ago
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The Home Depot Canada

Service Desk Part Time (SYDNEY)

Sydney Indian Reserve No. 28A, NS, Canada

Part-time

Within 25 km of Cape Breton · About 18.5 km from the city centre

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Job details

Job type: Part-time
Apply by: Nov 14, 2026
Posted: Oct 15, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.

Position Responsibilities

Ensure customers receive products and services requested in a timely and accurate manner
Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.

What sets us apart?

Health and Dental Benefits for Full Time associates
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development
Tuition Reimbursement

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More about this job

Responsibilities

Manage customer orders from start to finish, including special orders, installation orders, and website orders, ensuring customers receive requested products and services accurately and on time. Resolve customer issues and coordinate order-related activities with customers, internal teams, vendors, installers, delivery companies, and service providers.

Requirements

The posting does not specify formal education, experience, or certification requirements. It emphasizes helping customers, guiding them to suitable solutions, curiosity, and eagerness to learn.

Skills

Customer Service
Customer Order Management
Issue Resolution
Customer Needs Assessment
Order Coordination
Communication
Interdepartmental Liaison
Vendor Coordination
Delivery Coordination
Service Provider Coordination
Attention to Accuracy
Time Management
Problem-Solving
Willingness to Learn

Benefits

Health and Dental Benefits
Profit Sharing
Stock Purchase Plan
Paid Training
Career Development
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
Customer Order Management
Special Orders
Installation Orders
Website Orders
Customer Service
Order Management
Issue Resolution
Customer Needs Assessment
Project Support Centre
Kitchen Designers
Vendor Coordination
Installer Coordination
Delivery Coordination
Third-Party Agents
Retail

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