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The Home Depot Canada

Order Picker Part Time (SYDNEY)

Sydney Indian Reserve No. 28A, NS, Canada

Part-time

Within 25 km of Cape Breton · About 18.5 km from the city centre

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Job details

Job type: Part-time
Apply by: Nov 14, 2026
Experience: 1 to 2 years Retail or Distribution experience an asset
Posted: Oct 15, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

Order Picker associates are responsible for obtaining pick lists (the detailed list of products necessary to fill each order) and prioritizing them in the order in which each needs to be filled. This involves gathering merchandise throughout the store to fill orders in a timely manner, carefully packing orders to ensure that products do not get damaged, and accurately labelling and placing orders into specified holding areas until they are moved out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the system.

Key Responsibilities

Ensures Customer Satisfaction

Following Home Depot’s GET model of customer service including Greeting, Engaging, and Thanking the customer.
Gathering the product mix to fill all orders in a timely manner, while utilizing the Order Fulfillment Application.
Loading delivery vehicles and taking out customers curbside orders, which includes complying with required safety regulations.
Creating space for delivery orders until they are moved out of the store Packing and labeling orders carefully to ensure that products do not get damaged and can withstand the turbulence encountered on a delivery truck.

Safety and Compliance

Follows all Safety and Loss Prevention policies and procedures.
Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.

Competencies

Communicates effectively
Customer focus
Action oriented
Drives results

Skills

Attention to detail
Organizational skills
Interpersonal skills

Direct Manager/Direct Reports

Reports to Service Desk Department Supervisor

Travel Requirements

Physical Requirements

Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
Occasionally requires the ability to lift and move heavy and bulky items without assistance
Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise

Working Conditions

Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Passing forklifts emit gas fumes.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

High School Diploma or equivalent

Minimum Years Of Work Experience

1 to 2 years Retail or Distribution experience an asset

Minimum Leadership Experience

Certifications

Other Requirements/Assets

Knowledge of operating reach trucks and order picker machines and asset.

Apply About employer

More about this job

Responsibilities

Gather and prioritize merchandise for customer orders, then pack, label, and stage orders for delivery or curbside pickup. Provide basic order-related customer service and follow safety and loss-prevention procedures while moving merchandise and loading vehicles.

Requirements

A high school diploma or equivalent is required, and 1 to 2 years of retail or distribution experience is an asset. Attention to detail, organizational and interpersonal skills, physical ability to handle merchandise, and knowledge of reach trucks or order picker machines are assets.

Skills

Attention To Detail
Organizational Skills
Interpersonal Skills
Customer Service
Communication
Order Fulfillment
Order Picking
Packing And Labeling
Point-Of-Sale Transactions
Inventory Handling
Safety Compliance
Forklift Operation

Visa sponsorship

Not detected in the job text

Keywords

Order Picking
Order Fulfillment Application
Pick Lists
Customer Service
GET Model
Point-Of-Sale
Sales
Returns
Customer Phone Calls
COM Orders
Packing
Labeling
Order Staging
Curbside Pickup
Delivery Loading
Safety Regulations
Loss Prevention
Freight Handling
Reach Trucks
Order Picker Machines
Retail
Distribution
Warehouse

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